Preguntas frecuentes

Help centre

Answers before you order.

Use these answers to confirm compatibility, delivery and returns. For a machine-specific check, send us the exact model or a photo on WhatsApp.

Ask about my machine
Compatibility

Find the correct coffee system

Which capsules or pods fit my machine?

Start with the machine system, not only the coffee brand. Daily Coffee Malta currently organises products for E.S.E. 44 mm pod machines, Nespresso Original, Lavazza A Modo Mio, Dolce Gusto, Lavazza Point and illy Iperespresso. Open the matching collection and confirm the same system on the product page before ordering.

Are E.S.E. pods the same as coffee capsules?

No. E.S.E. 44 mm products are round paper pods designed for compatible E.S.E. pod machines. They are not suitable for Nespresso, Dolce Gusto, A Modo Mio, Lavazza Point or illy Iperespresso capsule machines.

Do Nespresso-compatible capsules work in Vertuo machines?

The products identified on this store as Nespresso compatible are intended for Nespresso Original machines unless the product page explicitly states otherwise. They are not suitable for the Nespresso Vertuo system.

I am not sure which machine I own. What should I do?

Send the machine brand, exact model name or a clear photo to us on WhatsApp before ordering. We will help identify the system. Do not open a coffee pack until you have confirmed that it is compatible.

Ordering and value

Compare products more easily

What does “price per coffee” mean?

It is the total product price divided by the number of capsules or pods in the pack. It helps compare different pack sizes on an equal basis. The displayed value is rounded to the nearest cent.

Can I order coffee for an office?

Yes. Standard products can be ordered for home or office through the normal checkout. For larger or recurring requirements, contact support before ordering so the available formats and stock can be checked.

Are prices inclusive of tax?

Yes. The store is configured with applicable taxes included in displayed product prices. Free standard delivery currently applies to orders within Malta.

Delivery in Malta

What to expect after checkout

Where do you deliver?

Daily Coffee Malta currently delivers within Malta. Enter a complete address, phone number and email address at checkout to avoid preventable delivery delays.

How long does delivery take?

Orders are usually processed within 1–2 business days, excluding weekends and public holidays. After dispatch, the estimated Malta delivery time is 1–2 business days. Courier availability, public holidays, weather and busy periods can affect these estimates.

How much does delivery cost?

Standard delivery is currently free for all orders within Malta, with no minimum order value. See the Shipping & Delivery page for the current configuration and timing.

What should I do if my order is late?

Email order@dailycoffeemalta.com or contact us on WhatsApp with your order number. This gives support the information needed to check the order more quickly.

Returns and problems

Unopened returns and order issues

Can I return a coffee product?

You may request a return within 14 days from the day you receive the order. To qualify, the product must be unused, unopened, in its original packaging and in the same condition in which it was received.

Can I return an opened pack?

No. Opened, used, damaged or tampered coffee products cannot be accepted for return for hygiene and product-safety reasons.

Who pays the return shipping cost?

Return shipping is normally the customer’s responsibility unless the item is faulty, damaged or incorrect. A tracked return service is recommended.

What if my order is damaged or incorrect?

Contact Daily Coffee Malta within 48 hours of delivery. Include your order number and clear photos of both the product and its packaging. The case will be reviewed for a replacement, refund or another suitable solution.

Still unsure?

Confirm the machine before opening the pack.